Terms and Conditions - Gardener Sanderstead
Welcome to Gardener Sanderstead. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to be bound by these terms. If you disagree with any part of these terms, you may not use our services.
1. Services Provided
Gardener Sanderstead offers a range of gardening services including but not limited to:
- Landscaping Design
- Garden Maintenance
- Planting and Shrubbing
- Garden Cleanup
- Hardscaping Services
2. Booking and Confirmation
To book our services, clients must provide accurate and complete information. Upon booking, clients will receive a confirmation via email or phone. We reserve the right to cancel bookings under certain circumstances, in which case clients will be notified promptly.
2.1. Cancellation Policy
If a client needs to cancel a booking, they must do so at least 48 hours in advance. Cancellations made within 48 hours of the scheduled service may incur a cancellation fee.
3. Payment Terms
Payment for services is due upon completion unless otherwise agreed upon. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
3.1. Pricing
All prices are listed in British Pounds (£) and are subject to change based on the scope of work and any additional requirements.
4. Client Responsibilities
Clients are responsible for:
- Providing access to the garden area during scheduled service times.
- Ensuring that the work area is safe and free from obstacles.
- Informing us of any specific requirements or concerns prior to service.
5. Service Standards
Gardener Sanderstead is committed to delivering high-quality services. Our team strives to meet client expectations and maintain professional standards at all times.
5.1. Quality Assurance
We perform regular quality checks to ensure that all services meet our standards. If clients are dissatisfied with any aspect of the service, they should notify us within 24 hours for resolution.
6. Liability
While we take all necessary precautions, Gardener Sanderstead is not liable for any unforeseen damages or losses that occur during the provision of our services, except where due to our negligence or willful misconduct.
6.1. Insurance
We maintain appropriate insurance coverage to protect against potential liabilities. Clients are encouraged to discuss any specific concerns with us prior to service.
7. Intellectual Property
All content, including designs, plans, and written materials, created by Gardener Sanderstead remain the intellectual property of our company unless otherwise agreed upon in writing.
8. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.
9. Changes to Terms and Conditions
Gardener Sanderstead reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated to clients through our official channels. Continued use of our services constitutes acceptance of the updated terms.
9.1. Review of Terms
Clients are encouraged to review the Terms and Conditions periodically to stay informed about any updates or changes.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in the UK.
11. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and Gardener Sanderstead regarding the use of our services, superseding any prior agreements or understandings.
13. Acceptance of Terms
By booking and using our services, clients acknowledge that they have read, understood, and agree to be bound by these Terms and Conditions.